Patient-Centred & Holistic Care

Person-Centred Care

This course provides healthcare professionals with the knowledge and skills to provide care that centres around the individual’s needs, choices, values and preferences.

Audience: Nurses, healthcare assistants, clinical and social care staff

Delivery Method: Face-to-face or virtual

Duration: 2 hours

Introduction

Put individuals at the heart of every decision. This course provides healthcare professionals with the knowledge and skills to provide care that centres around the individual’s needs, choices, values and preferences. Our training gives your team practical tools to deliver compassionate, personalised support that enhances dignity, independence, and overall wellbeing.

Course Content

Definition and key features of person-centred care
Differences between task-focused and person-focused approaches
Respecting individuality, dignity, and values
Promoting choice, independence, and inclusion
Collaborative working with service users and families
Active listening and shared decision-making
Stronger trust and relationships between staff and service users

Course Outcomes

Gain a solid foundation in what person-centred care means and how it applies in practice.
Learn the core principles that guide effective person-centred approaches.
Understand the positive impact of person-centred care on service users, families, and staff.
Recognise barriers that can prevent person-centred care and how to overcome them
Understand person-centred care
Aware of principles of person-centred care know the importance and benefits of person-centred care
Aware of factors contributing to lack of person-centred care and how to provide person-centred care

Course Benefits

• Build skills that enhance communication, empathy, and trust in care relationships.
• Improve the overall quality of care delivery by fostering dignity, respect, and collaboration.

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